Ovens/Ranges/Stovetops

No Display, No Heat, No Anything

Try the breaker. Sometimes a power surge will throw a breaker. If your breaker shuts off again, DO NOT try to hold the breaker on. It could cause major problems if you do.

Cooker not cooking? We are happy to come to your home and diagnose any oven, range, or stovetop problem you have. Below are some tips that you may want to try before calling. Of course, if these tips don't help in your case, and you live in the Dallas, Fort Worth, or mid-cities area, feel free to give us a call at 817-262-8819.

The Display Works but the Heat Element Doesn't Get Hot (Electric Only, Not Gas).

Once again, try the breaker. Electric ovens and stovetops use a double breaker. While they are not suppose to, sometimes one side of the breaker will shut off while the other stays on. This can possibly leave parts of your oven/stovetop on but shut the heat element off.

The Display Works but the Oven Doesn't Get Hot (Gas Only, Not Electric).

You're gas valve might be off. Sometimes this is mistakenly left off when a new oven is installed. The gas valve is not always accessible, but if it is and it's off, make sure to listen for leaks when you turn it on. Also, it's a good idea to wait about an hour to see if you smell gas. If you hear a leak or smell gas, DO NOT TURN ON YOUR OVEN! Shut the valve off immediately and vent out your kitchen or house.

The oven door won't open.

Make sure that "self clean" is not on. Also, if you just finished a self clean cycle, the door may stay locked for 30 to 90 minutes on most ovens until it cools down.

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